
Incident and Event management
Effectively monitor your incidents and prevent their recurrence.
To decide on the strategic direction of your EHS prevention policy, you must identify, monitor, and process every kind of incident or malfunction, whether operational, organizational, or documentary. This is also the key to preventing their recurrence and securing your continuous improvement process.
Our solution enables you to manage and track on-site incidents, regardless of the source (audit, feedback from the field, regulatory verification, etc.), to analyze their causes, and to implement corrective, preventive, or improvement actions.
Effectively handle malfunctions and monitor improvements
Centralized database
Manage and track all of your events in mono- or multi-site mode. Consolidate your data within a single platform and share it easily.
Specific configurations
Configure your module’s lists and fields according to your organization’s needs.
Action plan
Create an action plan or incorporate an existing action plan in response to your incidents or malfunctions. Appoint an employee in charge of following up on your actions.
Cause and opportunity analysis
Assess each incident by modeling your root causes directly online and identify improvement opportunities and financial consequences.
Fast notification of all parties concerned
Establish predefined lists of employees and join them to your types of incidents: they will be automatically notified in the event of an incident.
Intermodular cross-functionality
Join your incidents to your standard’s regulatory requirements, to your occupational or environmental risk assessment, or to all of the platform’s operational modules (work accidents, environmental accidents, emergency situations, waste management, chemical management).
Reports and indicators
Customize and share reports and indicators in mono-site, multi-site, or multi-country mode (number of incidents, division by type, by status, etc.).
Mobility
Available through the mobile application, the “Incident and Event Management” module allows you to view the latest events occurring on site, to quickly report an event (fire, flood, strike …), or to be notified in real time when an event occurs.
Configuration and deployment: our teams assist you
Together, we adapt the “incident management” solution to your organization’s specific needs and to your way of categorizing incidents.
You benefit from our expertise and a proven methodology based on reliable quality processes. We have experience with local and international deployment, both mono-site and multi-site.
Configuration, deployment, first steps, assistance… we remain at your side
Deployment
Regardless of where you are in the world, we implement your solution across your business sites.
For a fast, fully controlled large-scale deployment, we define pilot sites by country: a method that guarantees the customization of our solutions according to your specific local needs, as well as perfect control of your budget.
Training
Learning to use our solutions is a key step in the deployment process. Red-on-Line has created training tools and programs online or on-site. Your teams learn to use the solutions intended for them step by step.
Hotline
Any technical, organizational, or administrative questions? We provide answers five days a week.