Incident management

A powerful solution to track all incidents and near misses backed by a steady change management offer.
  • Collect and analyse incident data in real-time with respect to your organisational workflows and needs
  • Identify trends in relation to accident type, severity or injury area and more with the help of customisable reports and dashboards
  • Choose from a range of root-cause analysis framework to include in your incident reports
  • Report incidents with the built-in regulatory forms such as Cerfa, RIDDOR, OSHA
  • A dedicated change management programme to ensure a broad and successful implementation across your organisation
  • QEHS engineers alongside project managers will guide you throughout the solution design workshop

Promote safety culture through improved incident reporting

Centralised database

Harmonise workplace incident management across your organisation through desktop and mobile devices with ease. Consolidate incident data in a centralised software platform.

Fulfil your regulatory requirements

Generate pre-filled incident reports and inform authorities online to meet RIDDOR, OSHA, Cerfa and Unfallangzeige requirements.

Highly customisable workflow

Configure the data fields and lists within the module to suit your internal and external requirements.

Action Plan Management

Implement preventive and corrective action and track its progress through to completion with the integrated Action Plan module

Precise and detailed injury information

Record and report detailed injury information by using a virtual dummy.

Reports and Indicators

Generate customised reports and metrics related to incidents reported across single/multiple business sites and across multiple countries.

Perform detailed incident investigation

Perform root cause analysis with built-in analysis frameworks such as Five whys, Seven whys and Ichikawa/fishbone diagram. Evaluate incidents and opportunities with respect to their financial implications.

Cross-module integration

Connect incidents to your Legal Registers, JSAs, environmental analysis, or other Red-on-line modules such as chemical database, waste tracking, and risk management.

Rapid stakeholder communication

Send automatic notify to a pre-defined list of key stakeholders based on the nature and the severity of the reported incident.

Flexible and ergonomic Red-on-line mobile app

Incident management

  • The native mobile application offers employees easy access to a user-friendly reporting tool to capture, track and report incidents with ease – anywhere and anytime.
  • Capture and attach images from your smartphone to your report.
  • Receive real-time notifications on your smartphone when an incident is reported.
  • The app can be used in offline mode and the data is automatically synced when connecting to Wi-Fi or data.

Achieve superior end user adoption with seamless implementation, training and expert support!


Our tried and tested implementation process offer swift deployment of your Incident Management software across your business locations anywhere in the world.

We establish country-specific pilot sites that guarantee customised EHS solutions specific to the location or end-user needs for large-scale implementation.


User training is an important step in the implementation process. Red-on-Line has developed tools and online/on-site training programmes to help your team get the maximum benefit from your EHS Software solutions.

Customer Support

Call or send us a message to get in touch with us whether you have technical, service or administrative questions. Our customer support is available five days a week.

Our offices worldwide

  • Red-on-Line Headquarters

    Antony Parc II
    10 place du Général de Gaulle
    92290 Antony

    • +33 (0)1 77 92 92 92
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  • Red-on-Line UK

    5th floor, 133 Houndsditch
    London – EC3A 7BX
    United Kingdom

    • +44 (0) 207 316 9000
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  • Red-on-line Germany

    BauNetz Media GmbH
    Schlüterstraße 42
    10707 Berlin

    • +49 30 887 263 00
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  • Red-on-line Spain

    City Park Cornellà, Ed. Roma, 3ª Planta
    Crta de l’hospitalet 147
    08940 Cornellà de llobregat

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  • Red-on-Line USA

    55 Broad Street
    22nd Floor
    New York, NY 10004

    • +1 646 736 1888
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  • Red-on-Line Hong Kong, China

    Groupe Infopro Digital
    Unit 1704-05,
    Berkshire House, Taikoo Place
    25 Westlands Road – Quarry Bay

    • +852 3411 4888
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  • Red-on-Line Italie

    Groupe Infopro Digital
    Via Adriatica, 37
    Frazione Basaldella
    33030 Campoformido

    • +39 0432 561543
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  • Red-on-line Belgique

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    Avenue du Bourgmestre Etienne Demunter 3 – Jette
    1090 Bruxelles

    • +32 2 420 68 60
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  • Red-on-Line Tunisie

    Groupe Infopro Digital
    1, rue des Métiers
    ZI Charguia II
    2035 Tunis Carthage

    • +33 01 75 60 23 17
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